What is “White Glove” Service? And How Can It Optimize Your Wine Shipping?
Wine shipping and order fulfillment is a logistics game. And while the word “logistics” might conjure images of order picking, shipping tables, and trucks hitting the highway, it is often much, much more. The human element is what makes the difference between a frustrating brand experience, and an excellent one. A large part of that human element is what we call white glove service. If […]
Finding the Road Ahead for the Wine Industry in 2023 and Beyond
Both the Silicon Valley Bank (SVB) and SOVOS/ShipCompliant Direct to Consumer Wine Shipping (DtC) reports have come out, and both noticed the same thing: Overall wine consumption is showing negative growth, with a loss of both volume sold and value. While this might sound like disappointing news, there’s something important tucked away in these reports, too: A way forward for the wine industry, and a […]
Employee Spotlight: Gabriel Rodriguez
Meet Gabriel Rodriguez, Operation Lead here at Copper Peak. Gabriel manages the second shift crew, ensuring that our operations run smoothly throughout the day until closing. Gabriel is the type of person who “works hard, and unwinds harder.” In his role as Operation Lead, Gabriel is responsible for many aspects of the business: He ensures that everyone has what they need in their work areas […]
Thankful for the Future Our Team Makes Possible
Thanksgiving is a time for looking back on the year and saying what we are thankful for. But this year, I can’t help but look forward…not because the past year has been bad—quite the opposite! It’s because all the things I am thankful for this year are making possible all the good things that are to come. For example, I am so excited about the […]
The Season of Giving: 2022 Update
With the Season of Giving upon us, we have been thinking through all of the wonderful charitable organizations “on the ground” in Napa and Sonoma Counties, and how we can best support them this year. Many found our annual list helpful so here we are with the 2022 edition. As you shop for the season please keep these in mind, and join us in giving […]
Employee Spotlight: Maria Felix
Meet Maria Felix, Lead Packer here at Copper Peak. Maria plays a critical role in quality control for us, ensuring that every order that ships from her station is perfect for customers. There is a lot that goes into this role, and Maria tackles it all with determination and an eye for detail. Her day starts at the packing tables, where she makes sure that […]
Announcing Copper Peak’s New Fulfillment Center: More Potential, Same High Level of Service
Copper Peak Logistics is excited to announce that we have secured a new home for our Napa based fulfillment operation. We recently celebrated the ground breaking of a new 250,650 sq. ft. wine fulfillment center being built by developer Scannell Properties and Arco National Construction. CPL will be the anchor tenant in the building, utilizing over 150,000 sq. ft. Based upon the current schedule, our […]