Handling Seasonal Wine Shipping Spikes

10.01.2024  |  by Stacey Heuer

 

For businesses in the wine industry, the holiday season, special events, and major wine releases often lead to sharp spikes in shipping demand. Meeting customer expectations during these busy times can be challenging, especially when it comes to maintaining both the quality and timely delivery of wine shipments. Partnering with Copper Peak Logistics (CPL) , a third-party logistics provider, offers a strategic solution. CPL  provides the strategies and resources necessary to handle seasonal wine shipping surges effectively, ensuring your customers receive their wine in perfect condition and on time.

Key Strategies Copper Peak Logistics Uses to Manage Seasonal Demand:

Scalable Infrastructure

Seasonal demand often brings a sudden influx of orders, putting a strain internal logistics and storage capacities. CPL’s new Napa facility features scalable infrastructure, customizable to meet the varying needs of our winery partners.  We have the additional storage space, workforce, and transportation solutions our partners needed. Whether it’s corporate gifting, custom club shipments, gift baskets, or large releases, CPL is equipped to scale operations without compromising service quality.

Example: During the holiday season, when orders surge, CPL has the capacity to drop in additional mobile shipping lines for clubs, daily orders, or kitting projects.  Our Napa facility was designed with electrical drops throughout to ensure flexibility with equipment and space, allowing us to handle any project efficiently.

Planning and Forecasting Support

One of CPL’s strengths is our ability to assist with demand forecasting. By analyzing historical shipping data and market trends, CPL can predict when and where demand will spike. This proactive approach ensures that we have the necessary resources in place for smooth operations during peak seasons. Our dedicated Client Services team works closely with our winery partners to schedule clubs, releases, and kitting projects.  This proactive coordination allows us to procure packaging, streamline process flows, and secure the staffing needed to manage high volumes.

Key Insight: Accurate forecasting and a deep understanding of industry trends enable CPL to stay ahead of demand, reducing the risk of delays or shortages during high-volume periods.

Inventory Management

Efficient inventory management is critical during high-demand periods. CPL uses advanced inventory systems to track stock in real time, giving you accurate visibility into your inventory across both our locations. This helps prevent orders being held for “ship complete,” ensuring that you can meet customer demand. We also have the ability to track inventory by production lot and expiration date for perishable items, ensuring expired products never reach a customer.

Benefit: Inventory alerts, such as low stock notices, ship-complete reports, and inventory status reports help ensure that you quickly replenish when demand spikes.

Flexible Shipping Solutions

Flexibility is essential during peak times. CPL offers multiple carrier options and access to various transportation methods, including expedited shipping and temperature-controlled options, to accommodate the diverse needs of wine shipments. We also have the ability to set priority levels on your orders, reroute shipments or switch carriers in case of delays, ensuring that deliveries stay on schedule. CPL stocks large inventory quantities of all our standard 750ml, large format, insulated shippers, and gift box packaging, ensuring that any unforeseen spikes in order volume can be handled without delay.

Why it Matters: During the busiest seasons, even a slight delay can lead to dissatisfied customers. CPL’s ability to adapt to changing conditions keeps shipments moving, even in high-demand periods.

Temperature-Controlled Logistics

Wine is a delicate product, and ensuring that it arrives in perfect condition requires careful handling, especially during extreme weather conditions. CPL offers temperature-controlled logistics to protect wine from heat or freezing temperatures.  Our interactive weather-hold feature allows our winery partners to place states on weather hold during extreme weather events.  Weather holds can be placed by carrier and service level. This is especially important during seasonal spikes, when shipping volumes are high, and the risk of delays is greater.

Pro Tip: Utilize CPL’s insulated packaging, Cold Chain solution, or discounted overnight pricing (summer months only) to protect wine quality from temperature fluctuations.  Leverage weather holds by service level to pause ground, 3Day, and 2Day shipments while still releasing overnight orders to take advantage of discounted pricing.

Surge Staffing

Managing a high volume of orders during seasonal peaks requires flexible manpower. Instead of overburdening your in-house team, CPL can provide surge staffing to handle increased demand. In addition to our full-time staff, our temporary workforce, trained in handling wine, ensures that we have the flexible personnel to keep operations running smoothly, and orders are processed without delays.

Benefit: By leveraging CPL’s staffing resources, you allow your team to focus on core business functions while avoiding the costs and administrative hassle of hiring seasonal employees internally.

Conclusion

Handling seasonal wine shipping spikes can be challenging, but partnering with Copper Peak Logistics makes it entirely manageable. With CPL’s scalable solutions, advanced technology, temperature control solutions, and expert planning, our winery partners can meet seasonal demand surges while maintaining the highest standards of quality and service. By leveraging the expertise of CPL, wineries and wine retailers can confidently navigate peak seasons, improve customer satisfaction, and focus on what they do best – producing and selling exceptional wine.